At House Sitting, your privacy is of utmost importance. Our commitment to protecting your personal data aligns with various privacy laws and regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others. This Privacy Policy is designed to inform you about how we handle the personal data we collect through our website at https://house-sitting.scoopsurge.com and related services and products.
This policy governs all interactions with our website, applications, services, and products. Please note that while using our platform, you may encounter links to third-party services, each with its own privacy practices distinct from ours.
Our data processing activities include managing your account, handling transactions, providing customer support, enhancing user experience, and delivering targeted content. These activities are part of our service when you use our applications and services, visit our websites in line with this Privacy Statement, or engage with us through various communication channels like newsletters, emails, calls, or text messages/SMS.
We collect a range of personal data to facilitate our services, including:
- Account Information to manage your user profile and access to our services.
- Payment Information for processing transactions securely.
- Financial Information necessary for payment verification and anti-fraud measures.
- Purchase Information to record and fulfill your orders or bookings.
- Mobile Device Identifiers for personalized features, app analytics, and support.
- Location Data to enhance location-based services you may use.
- Feedback to improve our products and customer service.
- Social Media Information if you choose to link your social media accounts or interact with us on those platforms.
- Product Information to ensure we can provide the right assistance for our offerings.
We collect this information through various methods, including direct user input, interactions with our services, and automated technologies like cookies. These cookies help us understand how you use our services so we can improve your experience and perform analytics. You have control over most non-essential cookies and can manage your preferences via our Cookie Manager.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the purpose is fulfilled, we take steps to delete or anonymize the data in a secure manner.
Security is a top priority for us. We implement organizational and technical measures to safeguard your personal data against unauthorized access, use, or disclosure. This includes employing encryption for data transmission and ensuring our third-party service providers adhere to high security standards.
We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect personal data from, individuals under the age of 18.
As a user, you have rights concerning your personal data. Depending on your location, these may include the right to access, rectify, or delete your data, as well as the right to restrict processing, obtain a copy of your data (data portability), object to processing in certain circumstances, opt-out of automated decision-making and profiling, non-discrimination for exercising your privacy rights, and the ability to file an appeal or complaint regarding our handling of your data. Please reach out to our privacy team to exercise any of these rights or if you have questions about how we process your personal data.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data practices or as required by law. Any updates will be posted on our website, and where appropriate, notified to you.
If you have any inquiries, wish to unsubscribe from our communications, or have concerns about your personal data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your privacy and trust are of paramount importance to us, and we are committed to addressing any concerns you may have.